Phone Systems
Shopping For A PBX Phone System?
While many have opted to upgrade to newer communication technologies, some remain true to the PBX (Private Branch Exchange) system. A PBX system is a private telephone network owned and operated by the individual enterprise. Calls are switched between users on local lines, and a particular number of outside lines are shared for users to […]
Tags: business communication, Business Networking, business phone systems, pbx phone system
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Are We Ditching PBX, Or Reinventing It?
A PBX, or a Private Branch Exchange, is often used within a business to allow a more cost-effective communication system. Commonly utilizing analog technologies, a PBX switches calls between users on local lines with a certain number of shared external phone lines. With new technologies available, it seems like these older systems would become obsolete. […]
Tags: Are We Ditching PBX Or Reinventing It?, cloud based phone system, Cloud Based Phone Systems, cloud pbx phone system, cloud phone system, cloud telephony, pbx phone system
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Telephone Systems: Which Is Right For You?
Good communication is a large part of business and success. A solid telephone system is important for a business to reach customers as well as communicate and collaborate together. With different types of business phone systems on the market, you may not know which one to choose. Before you invest in a telephone system for […]
Tags: business phone systems, nortel phone systems, office phone systems, phone systems, phone systems for small business, small business phone system
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Allworx Connect: The Third Generation IP Phone System
The wait is over – Allworx Connect series is here. This is the third generation of IP phone systems for Allworx, again and as always, focused on small- to mid-sized businesses. Users can look forward to a faster processor, improved functionality and security, and more. The Allworx Connect series features five models to suit different […]
Tags: allworx connect series, allworx phone system, allworx phone systems, allworx phones, business phone systems, business phones, voip phone system
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How To Set Up Automated Phone Systems
Thinking about employing an automated phone system for your office? It’s not a bad idea. Automated phone systems can be a great help by allowing customers easy access to self-service and helping your employees focus on the task at hand rather than bothering with answering and redirecting calls. There are different types of automated phone […]
Tags: auto attendant, auto attendant phone, phone auto attendant
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How Important Is A Phone System When It Comes To Customer Service?
Whether you’re a business owner or a consumer, you understand how crucial great customer service is to the success of a business. As a consumer, no matter how exceptional the product or service, if the customer experience is poor, it’s not likely that you will be a return customer. As a business owner, your goal […]
Tags: business phone systems, nec phone systems, office phone systems, panasonic phone systems, pbx phone system, phone systems, phone systems for small business
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Celebrate National Telephone Day With A Free Phone!
Every year on April 26, we celebrate Telephone Day. On this day in 1876, Alexander Graham Bell uttered the first words spoken into a telephone – “Mr. Watson, come here, I want to see you.” Just a month before, he applied for a patent and beat Elisha Gray by a mere two hours. Bell met […]
Tags: business phones, national telephone day, panasonic business phones, phone day, phone systems, telephone sets, what day was the telephone invented
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Should You Let Someone Else Manage Your Phone System?
We’ve likely said this before, and will likely say it again, but a phone system plays a significant role in the success of a business. Whether small or large scale, analog, digital, or IP, a strong telecommunication system can make or break a company. Starting a small business with an on-site business phone system is […]
Tags: business phone systems, cloud based phone system for small business, used business phone systems, voip business phone system, voip business phone systems
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User Friendly Automated Phone Systems
Automated phone systems – is there anything more frustrating? As much as we despise it, this technology isn’t going away. Also known as “interactive voice response” or IVR, waiting for menu options, inputting the same information, and the persistent misunderstanding of voice recognition begs for a new and improved solution. Since most of us are […]
Tags: interactive voice response, interactive voice response system, ivr, voicemail systems, what is interactive voice response ivr
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