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business phone systems

Signs That It’s Time To Get A Business Phone System

You own a small business and have managed to get started without a business phone system. You are pleased with your rising success and are slowly, but surely growing your brand. As you add employees, you continue to operate without a formal phone system. Sure, this system will suffice for now, but when is it […]

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Telephone Systems: Which Is Right For You?

Good communication is a large part of business and success. A solid telephone system is important for a business to reach customers as well as communicate and collaborate together. With different types of business phone systems on the market, you may not know which one to choose. Before you invest in a telephone system for […]

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Allworx Connect: The Third Generation IP Phone System

The wait is over – Allworx Connect series is here. This is the third generation of IP phone systems for Allworx, again and as always, focused on small- to mid-sized businesses. Users can look forward to a faster processor, improved functionality and security, and more. The Allworx Connect series features five models to suit different […]

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How Important Is A Phone System When It Comes To Customer Service?

Whether you’re a business owner or a consumer, you understand how crucial great customer service is to the success of a business. As a consumer, no matter how exceptional the product or service, if the customer experience is poor, it’s not likely that you will be a return customer. As a business owner, your goal […]

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Should You Let Someone Else Manage Your Phone System?

We’ve likely said this before, and will likely say it again, but a phone system plays a significant role in the success of a business. Whether small or large scale, analog, digital, or IP, a strong telecommunication system can make or break a company. Starting a small business with an on-site business phone system is […]

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Phone System Maintenance Tips To Reduce Costs

It’s never fun when your business phone system starts acting up. Upgrading your phone system or replacing broken equipment can be costly, on top of what you paid for the system initially. Some of the issues or problems you come across can be prevented with simple routine maintenance. In an effort to extend your phone […]

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Transitioning From POTS to VoIP Phone Systems

It’s no surprise that slowly, but surely, landlines are being phased out. How many of you still use a landline at your home or business? With the introduction of VoIP phone systems, plain old telephone service (POTS) is diminishing, but will it ever go away completely? If major phone companies have any say, then the […]

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What Type Of Phone System Works Best For Your Business?

When choosing a business phone system, you must weigh your options. Ultimately, it comes down to what fits within your budget and will reliably do the most for your business. It comes down to a traditional landline, an Internet based phone system, or a mobile phone system. While these can all work together to create […]

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What’s The Best Business Phone System For You?

Are you looking to upgrade from your old, problem-ridden phone system, or simply in the market for a new phone system altogether? There are important aspects to consider before making your ultimate purchase. First and foremost, know what your wants and needs are. Know which features are absolutely necessary and which you would prefer, but […]

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Will Desk Phones Soon Bite The Dust?

While many believe the desk phone is slowing becoming obsolete, various phone companies continue to sell and create desk phones with growing capabilities and functions. So is it true that desk phones will soon bite the dust? Let us discuss. Many companies are providing workers with a company cell phone. BYOD (bring your own device), […]

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