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Successful VoIP Deployment
Create a strong VoIP plan by starting with your VoIP strategy. Many things must be taken into consideration, whether you are transitioning from a previous PBX network or switching from PSTN to VoIP.
First, conduct a cost analysis of alternative PBX and hardware solutions. This is especially important if you have already made an investment in an existing PBX or VoIP hardware. You may want to think about using previous PBX or telecom networks with new solutions. And because VoIP hardware can be sold through buyback programs, it is easier and more cost-effective to acquire upgraded solutions.
Just because most VoIP solutions are plug-and-play and can be set up straight out of the box does not mean that your IT staff will not need training. Analyze the training necessary for the IT team and how they can play a role in helping with a successful transition. Will training be done online or should they attend certification classes to install and maintain the new PBX? Devise a thorough plan before pushing out the new system to employees.
Assess the user impact – who will be using the new phone system? Think about their needs, including special features and functions, the physical look and feel of the hardware, and any additional accessories. This is crucial to success because end users need to be able to effectively communicate on the new systems. Also, thinking about this early on will limit unnecessary changes after implementation (ex. adding features, equipment).
VoIP is only as good as its network. For optimal performance, implement a scalable and responsive network infrastructure. Be sure that the network possesses the capability to keep up with demand and respond to failures effectively, meaning it should be able to scale on its own and handle any minor issues without a causing full blown problem.
Whether you’re working with a provider or creating your own custom infrastructure, building on top of a solid network is your best bet. You will see a heightened quality of service (QoS) and your system will be able to thrive despite rough patches and issues.
Once your plan is set, it is time to make a decision. But before you do that, you should also do some research in order to choose the best VoIP business phone system. There are numerous vendors to choose from which offer quality phone solutions, including Yealink and Snom. The product specifications and costs will help you determine which system best suits your needs and budget. Look into case studies and reviews, but also reach out to trusted friends, family, or colleagues who can make recommendations. From there, a VoIP expert can help you make your final decision.
Feel free to contact us at 800-564-8045 to discuss our VoIP options. You may also visit Startechtel.com to browse our wide selection of new and refurbished business phone systems and equipment.