You own a small business and have managed to get started without a business phone system. You are pleased with your rising success and are slowly, but surely growing your brand. As you add employees, you continue to operate without a formal phone system. Sure, this system will suffice for now, but when is it time to invest in a business phone system?

Your Call Volume Is Increasing
In the beginning, it was feasible to take every call. But as your business begins to grow, so does your call volume. It is now wiser to prioritize your calls and allow your employees to handle customer service issues and direct calls as necessary. With a business phone system, you have a variety of features at your fingertips. For example, your employees can take general business calls, while important phone calls can be sent to you directly.

You Are Taking Your Work Home
It is ever important to balance your work and home life. Stop taking calls at all hours of the day on your personal cell phone. With a business phone system, you can stop business calls to your personal phone at a specific time. Callers can leave voice messages and you can enjoy your time away from work. But, if necessary, you can also access your messages remotely.

Your Business Is Expanding
Coordinating between a couple employees on personal cell phone numbers can be difficult. And if you’re adding more employees, it will only get worse. With a business phone system, you can organize your departments, phone numbers, and voicemails accordingly. Auto attendant can help your callers navigate to the appropriate department through a prerecorded menu of options, and calls can be forwarded to personal phones as needed.

Your Workers Are On The Field
A business phone system may not make sense if your employees are constantly on the go and rarely in the office. But current technologies allow you to do more. For example, most VoIP systems allow you to manage your system via smartphone app. And some systems even allow you to make and receive calls with your business number and get voicemail to text via your mobile phone. There are many special features and functions that can benefit your business – it is wise to explore your options.

You Are Missing Calls
Missed calls can mean missed opportunities. For companies with relatively high call volumes, business phone systems are ever important. Never miss a call again by setting up appropriate features and functions. For example, when lines are busy, you can supply the caller with the option to continue holding or to leave a message, or the call may be rerouted as necessary.

Have any of these scenarios applied to you? If so, it may be time for you to invest in a business phone system. Feel free to browse our options online or request a free phone system quote. If you would like to speak with us directly, feel free to call 1-800-564-8045.

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Tags: business phone system, business phone systems, office phone systems, pbx phone system, phone system importance, phone system role, telephone systems