On the Nortel T7316 phone, extension numbers can be personalized to display a name. This helps in office employees identify incoming and outgoing internal calls. If you have added an extension recently, or need to change the name on the extension, follow these simple steps.

Start by pressing the FEATURE button, then dial * * 2 6 6 3 4 4. Your display will ask for a password again, and you may enter 2 6 6 3 4 4. Next, your display will read “Terminals & Sets,” then press the top right line key. Your display will now read “Show set: _ _ _” and you may enter the extension you wish to rename.

The extension number and name will appear on your display. To change the name, press the top right line key, then press the key directly below it two times, or until your display shows “Name:”. Next, press the CHANGE softkey and use the keypad to enter the new name for the extension (up to 7 characters including spaces).

After you enter a letter, press the –> softkey until you have entered the full name. To save your changes, press the second to the top right line key. When you are finished, you may press the RELEASE button to exit.

And that is how you change the name on an extension on your Nortel phone. We are always adding new video tutorials so be sure to subscribe to our YouTube channel. You may also connect with us on Facebook, Google+, Twitter, and Pinterest for updates.

For an excellent selection of business phone systems and equipment, you may visit us online or call 1-800-564-8045.

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