Some business phones provide programmable feature keys, which allow you to access certain features by the touch of a button. The Mitel 5330E phone offers 24 programmable feature keys, while the Mitel 5340E phone offers 48 programmable feature keys. Both models allow you to assign Features and Fixed Functions Keys or Applications (People, Settings, Call Forwarding, Conference Unit) to these keys. To program your programmable keys, you may use the Settings application or the Unified Communicator Express application.

If you have a Mitel 5330E/5340E phone, follow these steps to learn how to program the feature keys via the Settings application.

Please note: Only the System Administrator can program line select and line appearance keys. The user’s Prime line by default is Key 1.

To program a Phone Feature or hard key:

1. Press the blue Menu key, and then press Settings.

2. Press Programmable Keys and then press the key you wish to program.

3. If applications are displayed, press View Features.

4. Use the Page Navigation keys to move through the features list.

5. Select the desired feature or fixed function key from the list. A default label is automatically assigned to the key.

6. Enter the required information in the fields provided, if necessary.

7. If you are programming any featured other than Speed Call, Message Waiting Indicator, Call Park and Call Park Retrieve, press Save and you are finished.

If you are programming Message Waiting Indicator and/or Call Park, perform the following:

• Press the Edit Number field.
• Using the dial pad, enter the appropriate numbers that correspond to the phone whose messages you wish to be notified of (Message Waiting) or the directory number (Call Park).
• Press Save.

8. Press Close.

To program a Phone Application:

1. Press the blue Menu key and then press Settings.

2. Press Programmable Keys and then press the key you wish to program.

3. If Features are displayed, press View Applications.

4. Select the desired application.

5. Press Save.

6. Press Close.

To program Speed Call:

1. Press the blue Menu key and then press Settings.

2. Press Programmable Keys and then press the key you wish to program. If it’s already programmed, press Clear Key.

3. Press Speed Call.

4. Press Edit Info and enter the label for the Speed Call.

5. Press Save.

6. Press Edit Number and enter the phone number for the Speed Call:

• The maximum length is 26 characters
• 0-9, # and *. Pause and Flash are not allowed.
• You can use the dial pad to enter the number.

 7. Press Save, and then press Save again.

8. Press Close, and then press Close again.
Please note: To return to the Feature or Applications list at any time, press Cancel or View Applications. You may also choose to Edit The Label, Clear Information, and Clear Key.

You may clear the programming form a key if you are no longer using it.

To clear the feature or application programming from a key:

1. Press the blue Menu key and then press Settings.

2. Press Programmable Keys and then press the key you wish to clear.

3. Press Clear Key.

4. Press Close.

And that is how you program the programmable feature keys on the Mitel 5330E/5340E phone. You may also follow these steps to program the 12-button or 48-button Programmable Key Module (PMK).

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Tags: Applications, Feature Keys, Features, Fixed Funtion Keys, Mitel, Mitel 5330E, Mitel 5340E, Programmable