The Nortel M3904 phone is an ideal addition to any office phone system. Boasting a smart design including six Programmable Line (DN)/Feature Keys (self-labeled) with two features/lines configured on each key, this quality business phone offers convenience and simplicity for your employees.

Call Forward
One of its helpful features is Call Forward. This allows you to direct your calls to ring at another line/ directory number (DN). Please note that you cannot forward calls while your telephone is ringing.

To forward your calls, begin by pressing the Forward Key. The previously stored forward number appears (if applicable) and the screen displays “Enter forward number“. If desired, enter a new number (the existing number will be deleted automatically). If you make a mistake, use the Delete Key to delete the previous digit(s). Press Cancel to leave this screen without forwarding your telephone or changing the number. Press the Done Key to activate Call Forward.

To view the number that your calls are being forwarded to, press the Check Forward (CheckFw) Key. The number will be displayed on the screen. Press the Exit Key to return to the previous screen (Note: This will leave Call Forward active).

To cancel Call Forward, press the Check Forward (CheckFw) Key, the press the Cancel Forward (CanclFw) Key.

Internal Call Forward
This feature allows only calls originating at internal DNs to ring at another DN. Calls originating outside of your Meridian 1 System will still ring at your telephone. Again, please note that you cannot forward calls while your telephone is ringing.

Begin by pressing the Internal Call Forward (IntForward) Key. Next, dial the DN where you want to forward your calls. Lastly, press the Internal Call Forward Key.

To cancel Internal Call Forward, press the Internal Call Forward (IntForward) Key.

To reinstate the Internal Call Forward to the same number, press the Internal Call Forward (IntForward) Key twice.

Please note: The Meridian SL-100 uses the Call Forward Busy/Don’t Answer – Internal/External FAC. This allows Meridian SL-100 user to:

• Forward an incoming call which originated internally from a DN in the same customer group as you.

• Forward an incoming call which originated externally from a DN out of your customer group to a DN outside your customer group.

Remote Call Forward
This feature allows you (from any telephone other than your own) to forward your calls to any telephone. To use this feature you must have a Call Forward Key configured on your telephone.

Please note: On the Meridian SL-100, dial the Remote Access Directory Number. You are prompted to enter the directory number of your telephone, your PIN, and the Call Forwarding authorization code. Follow the prompts to activate, deactivate, or change call forwarding to a new destination.

To activate Remote Call Forward, start by lifting the handset. If you call from a telephone outside the system, first dial your Direct Inward System Access number and wait for dial tone. Next, dial the to activate the feature. Then, dial your Station Control Password. You should hear a dial tone, and then you may dial your DN. Next, dial the number where you want to forward your calls (if you would like to forward calls to a previous call forward number, skip this step). If you forward calls to an invalid number, you will hear a fast busy tone. Lastly, press the # Key.

To cancel Remote Call Forward, lift the handset. If you call from a telephone outside the system, first dial your Direct Inward System Access number and wait for the dial tone. Next, dial the Remote Call Forward Deactivate FFC. Then, dial your Station Control Password, wait for a dial tone, and then dial your DN. Lastly, press the # Key.

And that is how you use the Call Forward features on the Nortel M3904 phone. For the best prices on the Nortel M3904 phone and other new and refurbished business phones, please visit Startechtel.com or call 800-564-8045. For the latest news and updates, connect with us on Facebook, Google+, Twitter, LinkedIn, and Pinterest.

Tags: Call Forward, Call Forwarding, How to, Nortel M3904 Phone, Nortel Networks, Phone Manual