https://www.youtube.com/watch?v=_J8d2YypjSM In a busy office, you may need to take calls and move around…
How To Park Calls On the Mitel Superset 4025 Phone
Call Park
To park a call that is on your prime line (Line 1 key):
- Press the Call Park feature key.
OR - Press TRANS/CONF and then dial 33.
The call is parked and you receive dial tone on your prime line.
To retrieve a parked call from your phone while your phone is idle, or while you are off-hook and hearing dial tone:
- Press the Call Park feature key
OR - Dial 22.
To retrieve a parked call while you are on a call on your prime line:
- Press the Call Park feature key.
OR - Press TRANS/CONF and then dial 22.
You are connected to the parked call and the caller that was on your prime line is parked.
To retrieve a parked call from another phone:
- Lift the handset.
- Dial 23.
- Dial the prime line number (extension number) of the phone that parked the call.
Note: If the phone has both a parked call and a call on hold, dialing the Remote Hold Retrieve access code will retrieve the parked call.
Call Park – System
This feature allows you to park a call from any line on your telephone not just the prime line. The number of calls you can park is limited only by the number available system park “orbits.”
To park a call in system orbit:
- Press the lit System Park feature key.
- Do one of the following:
- Hang up.
- Press a line key to answer a call, retrieve a call or hold, or get dial tone.
To return to the caller if all the system orbits are busy:
- Press CANCEL to return to the caller.
To retrieve a call parked on a system orbit from any extension:
- While listening to dial tone, dial 57 followed by the park orbit number.
Call Park – Specific Orbit
This feature allows you to park a call in a specific orbit by entering a two-digit orbit number or by pressing a feature key assigned to a specific orbit number.
To park a call in a specific orbit:
- Press the System Park feature key.
- Enter a two-digit Orbit Number (01-25). If the selected orbit already has a parked call, press CANCEL, and then enter another orbit number.
To retrieve a call parked in a specific orbit:
- While listening to dial tone, dial 57 followed by the park orbit number.
To park a call in a specific orbit using an Orbit # feature key:
- Press a free (unlit) Orbit # feature key.
- Once a call is parked, you can press the same Orbit # to initiate a page.
To retrieve a call parked using an Orbit #feature key:
- Press the flashing Orbit # feature key.
Call Park – Destination Phone
Call Park – Destination Phone allows you to park an answered call on another phone. If a parked call is not retrieved after a specified length of time, a reminder occurs.
To park an active call on another phone:
- Press TRANS/CONF to get dial tone.
- Dial 62, and then dial the extension of the destination phone. If the call is parked successfully, dial tone, busy tone, or a page occurs. If the call is not parked, reorder tone occurs.
To retrieve a call parked on another phone:
- Press the flashing Call Park feature key.
OR - Dial 22.
And that is how you park calls on the Mitel Superset 4025 phone. If you have any further questions, please see your System Administrator.
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