https://www.youtube.com/watch?v=v-UA1KZiSg8 Transferring calls to the appropriate parties on the Avaya Merlin BIS-10 phone is…
Avaya Merlin Magix 4412D+ Phone: Call Handling
To make an outside call:
1. Press the LINE button.
2. Do one of the following:
• Press SPKR.
• Lift the handset.
• Use the headset.
3. If required, dial the dial-out code (usually 9).
To make an inside call:
1. Press EXT.
2. Do one of the following:
• Press SPKR.
• Lift the handset.
• Use the headset.
3. Dial the extension.
To answer an outside or inside call, do one of the following:
• Press SPKR.
• Lift the handset.
• Use the headset.
To enable Hands-Free Answer on Intercom:
Press a programmed HFAI button, which allows you to respond to voice-signaled (not ringing) intercom calls without having to lift the handset or press any buttons.
And that is how you make and answer calls on the Avaya Merlin Magix 4412D+ phone. If you have any further questions, please see your System Administrator.
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Tags: Avaya Merlin Magix 4412D+ Phone, Features, Guide, Learn how to, Make and answer calls, Simple steps