Affordable and easy-to-use, the Comdial Impression 2022S phone is a great option for offices both small and large. With heavy call traffic, the Comdial phone features can be extremely helpful. From assisting customers to boosting productivity, features like Hold and Transfer can benefit both your employees and business overall. Learn how to use the Call Hold feature on the Comdial Impression 2022S phone by following these steps.

To place a call on hold:

1. Press HOLD.
2. Hang up the handset.

To return to a call that is on hold:

• Lift the handset and press the line button with flashing light
OR
• Press TAP.

To place a call on exclusive hold:

1. Press HOLD twice and hang up the handset.

To retrieve an exclusive hold:

• Press the line button of the held call (button with flashing light)
OR
• Press TAP (if station does not have line appearance).

To place a call on hold at another telephone:

2. While on line, press INTERCOM (system places the call on hold).
3. Dial *90, then dial extension number of telephone to receive held call.
4. Hang up the handset.

To retrieve a held call at another station:

1. Lift the handset.
2. Press INTERCOM and dial #90.
3. Dial the extension number of the station that has the held call.
4. Answer call.

To answer a call at the extension receiving held call:

1. Lift the handset.
2. Press INTERCOM and dial #90.

To cancel directed call hold and retrieve the call:

1. Lift the handset.
2. Press INTERCOM, dial 4, and then dial the extension number of the telephone to which you directed the call.
3. Retrieve the call.

You can scan your held calls and retrieve a specific one:

1. Lift the handset (if your station does not have prime line or idle line preference).
2. Press HOLD repeatedly to scan the held call list.
3. Press TAP to retrieve desired call.

For example: If five calls are holding and you wish to retrieve the second call you placed on hold, press HOLD three times to scroll from help call #5 to call #4 to call #3, and to call #2, then press TAP to retrieve call #2.

And that is how you use the Call Hold feature on the Comdial Impression 2022S phone. To learn more, please see your System Administrator.

Find this Comdial phone and many more new and refurbished business phones and systems online at Startechtel.com! Please feel free to call 800-564-8045 if you have questions regarding our inventory. You can also connect with us on Facebook, Twitter, LinkedIn, and Pinterest.

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