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customer support

Texting To Improve Communications

Wednesday, April 13th, 2016

For most people, text messaging is their go-to when it comes to communication. Texting seems to be more appealing since it is easier and more direct. But when it comes to customer support, while some businesses are slowing embracing messaging, most businesses still only offer phone support. Could providing customer support via text be the […]

Tags: business communications, business texting, communications, customer support, messaging, text messages, Texting, Texting To Improve Communications

Posted in Business Communications, Business Trends | Comments Off on Texting To Improve Communications

Customer Call Support

Wednesday, March 9th, 2016

When it comes to customer support, there are often numerous ways to contact a company or business. While different technology and means of communication can promise convenience and ease, it seems that the phone call is the best way to get a quick and immediate solution. Call support is often associated with negative past experiences, […]

Tags: call center, call center support, call support, call support phone system, call support teams, customer call support, customer service, customer support, Customer Support Call Center‎

Posted in Business Communications, Business Tips | Comments Off on Customer Call Support

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