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Communication In The Digital Age

Gone are the days when businesses solely relied on snail mail to reach out to customers. Now businesses can utilize email, social media, and even text messaging to alert customers. This digital transformation has made communications much more convenient both externally and internally. Within the company, employees can access one another from anywhere, promoting the […]

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Texting To Improve Communications

For most people, text messaging is their go-to when it comes to communication. Texting seems to be more appealing since it is easier and more direct. But when it comes to customer support, while some businesses are slowing embracing messaging, most businesses still only offer phone support. Could providing customer support via text be the […]

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Adopting Unified Communications

Unified communications (UC) integrates your communications services, including (but not limited to) instant messaging/chat, voice (including Voice over IP), and web and video conferencing. For businesses, this can be very helpful since, aside from communications, it merges your payments into a monthly fee. Not to mention it is designed to be user friendly and convenient. […]

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Why Should You Adopt Video Conferencing?

Remember when we viewed video phones as the technology of the future? Well, it looks like the future is here. Video communications have become commonplace, whether for personal or business communications. In comparison to telephone calls, video conferencing not only allows for a more personable experience, but it can save your business time and money. […]

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