More and more hotels are turning to technology for an improved customer experience. Instead of…
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The Future Of Business Communication
Mobile Vs. Desk Phones
While desk phones continue to undergo upgrades and changes to suit current user needs and demands, it is hard to deny the convenience of going mobile. Some businesses have adopted BYOD (Bring Your Own Device) programs, while others have already made the switch to mobile-only. Many believe that the desk will soon fade away, however, mobile-only does have its drawbacks, including security and reliability.
OTT Messaging Vs. Email
Over The Top (OTT) messaging and collaboration software is believed to replace email as the primary messaging tool. While email is convenient and can be accessed through nearly any devices, the added features and benefits of OTT messaging may take reign.
It’s no surprise that many businesses are warming up to the Cloud. With lowered costs, convenience, and access to more features, UCaaS/hosted PBX is favored among both small and large businesses alike.
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