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Improving The Business Phone Call

A large part of business success lies in effective communication. Utilizing communication outlets efficiently can lead to better sales, returning customers, and referrals. Any errors or mishaps in communication can lead to poor customer service and possibly negative word of mouth, which hurts your business overall. How can businesses improve their communications to ensure continued […]

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Millennial Communication

More and more millennials are filling the workplace and influencing the way we work and communicate. It benefits both businesses and workers to take a look at millennial communication habits and preferences as these may soon become the new norm within the workplace. Phone Calls What was once the most popular form of communication is […]

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Evolved, Effective Communication Skills

Possessing excellent communication skills is a must, especially if you are in a leadership position. The ability to listen carefully, understand body language, and clearly communicate, both verbally and written, are priceless skills that will help your personal and professional success immensely. With the emergence of new media channels, social conversation, and engagement, however, leaders […]

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What Is Blockchain?

You may not be familiar with blockchain unless you are familiar with bitcoin, the new cryptocurrency largely dictated by its extensive network rather than a single entity. This new technology is the main process behind bitcoin, allowing users to record, track, and verify transactions between one another. So what is blockchain and how does it […]

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Open Source PBX

For those of you considering, or already transitioning to VoIP systems, you have likely heard about Open Source PBX. Find out what an Open Source PBX system is and how it may benefit you. What Is PBX? For a quick overview, PBX is short for Private Branch Exchange, and is a private telephone switchboard within […]

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Conduct The Best Virtual Meeting

There are a variety of factors that can make or break a virtual meeting. Even with the best intentions, things like technical difficulties, poor planning, and disorganization can ruin your virtual conference, causing more harm than good for your company. Thankfully, proper planning and execution can prevent this from happening. Successful virtual meetings deliver great […]

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Criteria For Hosted VoIP Phone Systems

Upgrading to a hosted VoIP phone system for your business is no small feat. As demand increases, more and more options are available, making it more difficult to discern which provider and plan is right for you. Before signing the contract, be conscious of these critical criteria: Easy Deployment & Management Typically, all that is […]

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Livestreaming For Businesses

For those of you unfamiliar with livestreaming, it is the process of broadcasting in real time over the internet (think live television, but online). In terms of social media, it started with Meerkat and Periscope, followed by Facebook Live and Instagram Live Stories, all of which are similar yet offer unique features. Not limited to […]

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How Restaurants Can Benefit From Phone Systems

Restaurants are relatively fast-paced environments, with busy workers always on their feet and on the go. Considering this, a mobile solution seems like it would be a good fit. However, restaurants should invest a dedicated business phone system with smart features. In order to choose the correct one, the needs and budget for your restaurant […]

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Be A Better Listener

Hearing and listening are two distinct acts. While hearing is the physical act of recognizing sound, listening requires mental processing. Knowing the difference between the two can greatly improve your communications skills and ultimately help your business succeed. “Active listening” takes the process of listening one step further. For active listening, you listen to a […]

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