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Safeguard Against Cyber Attacks

By now, most businesses understand that there is great risk when it comes to cyber security. A few big names have fallen victim to cyber attacks, which should serve as a warning to others. Luckily, remaining vigilant and aware of potential threats can give you an upper hand. Find out more about how you can […]

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Motivate Workers With Effective Communication

An important part of business success is the hard work put forth by each and every employee. Because of this, it is important for businesses to keep their employees motivated, happy, and engaged. A lack of motivation and unhappiness can negatively affect employee performance, which can result in decreased productivity, a costly downside for businesses. […]

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Proper Business Communication Tips

Communication, whether over the phone, online, or virtually, is a critical tool for various businesses and industries. Knowing the proper communication etiquette can help further your career and improve business success. Here are some important communication etiquette tips. Answer Quickly Be sure to answer the phones promptly. Most people will not stay on the line […]

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Enhancing Your Communication Skills

No matter what field you work in, strong communication skills are important to possess. Not only must you master verbal and non-verbal communication, but developing and refining other skills, such as facilitation, documentation, integration, and presentation, will only improve your conversational expertise. Facilitation A good facilitator will understand different people and their communication styles and […]

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VoIP Phone Systems For Business Security

Whether your business requires sensitive information to be shared over the phone or not, your customers should be able to trust that phone conversations and their information are safe and secure. Things like contacts and credit card information from your customers should be kept away from those not authorized to obtain such information. VoIP phone […]

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Business Connectivity

For businesses of all sizes, having a reliable network for your voice and data is crucial to success. For larger businesses, maintaining a solid network may be easy, but for small businesses, company size and cost may hold them back. According to a survey of 300 U.S. small business executives (conducted by Forbes Insights and […]

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The Power Of Telephone Calls

Most people (especially millennials) dread the telephone. Because email and text are much more convenient, these methods of communication are often preferred. However, as terrifying as a telephone call can be, therein lies the beauty of it. Let’s take a look at why most people dislike phone calls. When you dial someone’s number, even if […]

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How VoIP Can Improve Collaboration

When it comes to collaboration in the workplace, its definition can be rather flexible. This works to its advantage as this allows for more innovative approaches to this concept. However, because it lacks a standardized approach, confusion may ensue. Although collaboration may be difficult to articulate, VoIP is not. And because VoIP is easy and […]

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What You Need To Know About Hosted PBX Systems

A hosted PBX system is an Internet based phone system which is managed off site and offers businesses better flexibility, scalability, and features. Also know as a hosted VoIP phone system, it uses IP phones which connect to the provider’s server via an Internet connection and offer a wide variety of features that are not […]

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Improve Your Email Communications

Social media, text messaging, video calls… our means of communications these days is seemingly endless. Yet, with our advanced technologies, misunderstandings happen. Whether in personal or business relationships, these can be damaging. Despite being one of the primary ways we communicate, email tends to be more prone to these communication blunders. While other modes of […]

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