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Advanced Phone Systems For Large & Small Businesses

There was a time when advanced phone systems seemed out of reach for small businesses. Without access to the special features and functions of these phone systems, it seemed like small businesses couldn’t compete with large enterprises. However, thanks to advances in technology and more affordable options, the playing field has been leveled. Here’s how […]

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How To Transfer A Call On The Siemens optiPoint 500 Phone

  The Siemens optiPoint 500 phone conveniently provides the Transfer feature. This allows you to move a call to another extension or an outside number (if your system is set up accordingly). Follow along as we break down the steps to transfer a call on your Siemens phone. In order to transfer a call, you […]

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How To Save & Redial An Outgoing Phone Number On The Siemens optiPoint 500 Phone

  Saving new phone numbers that you have called is easy with the Siemens optiPoint 500 phone. In fact, there are three ways to do it. Follow along as we guide you through the different steps. First, while you are still on the call, press the SAVED NUMBER REDIAL key if it is available. If […]

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How To Park & Retrieve A Call On The Panasonic KX-T7630 Phone

  Parking a call allows you to essentially place a call on hold on one telephone set and retrieve it at a different location. On the , calls are parked in dedicated parking zones and are accessed by those numbers. To learn how to park and retrieve calls on the Panasonic KX-T7630 phone, follow these […]

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How To Split, Join, And Drop A Conference Call On The Toshiba DKT-2020-SD Phone

  Learning how to make a conference call on the Toshiba DKT-2020-SD phone is one thing, but do you know how to split, join, or drop a conference call? Learn how by following our simple steps. To access these functions, you must be a Conference Master. This simply means you must be the person who […]

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How To Use The Paging Feature On The Panasonic KX-T7630 Phone

  The paging feature on the Panasonic KX-T7630 phone allows you to make an announcement within your business. It also allows you to easily get in contact with someone who may be away from his or her desk. Follow along to learn how to use this feature on your Panasonic phone. To page someone, pick […]

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How To Activate The Automatic Busy Redial Feature On The Toshiba DKT-2020-SD Phone

  Suppose you need to reach someone, but when you call, the line is busy. Rather than actively dialing the number and calling back, you can set the Automatic Busy Redial feature on the Toshiba DKT-2020-SD phone. This feature allows your system to automatically redial the number at regular intervals until the destination is no […]

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How To Change The Background Music On The Toshiba DKT-2020-SD Phone

  Background music may be set to play over your telephone speaker or over external speakers. The Strata CTX system allows up to 16 different music sources, with the first being Quiet Tone. All others may be music or recorded information. Follow these steps to learn how to change the background music on the Toshiba […]

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The Benefits Of VoIP Phone Systems For Business

A VoIP phone system can offer a great deal of benefits for your company. If you own a small business, some features can make it appear that your office is larger than it actually is. With a smooth running phone system equipped with excellent features, you can deliver the outstanding customer service your customers deserve. […]

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How Cloud-Based Phone Systems Have Improved

Cloud-based phone systems have come a long way. When first introduced, they were mostly known to be a smart communication solution for small businesses. The networks that ran these cloud-based systems were not equipped to handle the increased call volumes of larger companies. It made sense for larger businesses to invest in on-premise systems rather […]

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