Happy Thanksgiving From Everyone At Startechtel.com!
Happy Thanksgiving from your friends at Startechtel.com! To each and every one of you, we would like to send our deepest gratitude for your continued support throughout the years. From the bottom of our hearts – Thank you.
In observance of the Thanksgiving holiday, our offices will be closed on Thursday, November 26, 2015 and Friday, November 27, 2015. Our normal business hours will resume on Monday, November 30, 2015. We apologize for any inconvenience that this may cause, and invite you to visit us online in the meantime. Thank you for understanding and please enjoy your holiday weekend!
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Nortel Networks Phone Manual: How to Reset Voicemail Passwords on the Nortel T7316 Phone
It is common knowledge that default usernames and passwords, for whatever device, should be changed as soon as possible to prevent any unauthorized access. Your business phone systems are no exception. You may even want to change or reset your passwords on a regular basis.
We can show you how to reset your voicemail passwords on the Nortel T7316 phone. Before we begin, please note the following default passwords:
Two digit extension phone systems: 120000.
Three digit extension phone systems: 1020000.
Four digit extension phone systems: 10020000.
To reset the administrator password, press FEATURE 985. The voicemail extension will appear on your display screen. Next, press 9 and when prompted for a password, dial 7 3 7 3 8 7 6 7 7 9 3. When the system asks if you want to reset the password, press the YES softkey. The system will then release and restore the default password. You will then be able to change the default password to a new one.
To reset the user mailbox password as an administrator, press FEATURE 983. When the display reads “LOG” enter the administrator password. For example, if the password is 1234, on a two digit extension phone system, you would enter 1 2 1 2 3 4, on a three digit extension phone system, you would enter 1 0 2 1 2 3 4, or on a four digit extension phone system, you would enter 1 0 0 2 1 2 3 4.
After you enter the password, press OK. Next, press the MBOX softkey, and then press the CHNG softkey. Enter the mailbox number for which you want to reset the password. The display should then read “Reset password” and you may press the RESET softkey, followed by the RLS button. The mailbox password is then set to the default, which is usually 0000.
And that is how you reset your voicemail passwords on your Nortel Networks phones. We are always posting new video tutorials so be sure to subscribe to our YouTube channel. You may also connect with us on Facebook, Google+, Twitter, and Pinterest for updates.
For an excellent selection of business phone systems and equipment, you may visit us online or call 1-800-564-8045.
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Traditional Phone Systems: More Harm Than Good
No Flexibility or Mobility
If you have a fixed line system, you may not have access to functions like auto attendant, department extensions, or call routing. Without these advanced functions, your customers may not be able to reach you in a timely fashion, which could hurt your customer service.
Installation
Because PBX systems require extensive hardware and expert knowledge, installation can be rather costly and may take weeks.
Single Purpose
Older phone systems were built to focus on making and receiving calls, and that’s it. We know now that all different means of communication are important and necessary for businesses. Being available via different routes of communication, such as email, text, or video conferencing, can greatly improve your business.
Lack Of Integration
Bring Your Own Device (BYOD) is growing in popularity among businesses and their employees. With their own device, they can seamlessly integrate with their business system through different apps for a more comfortable approach. Older phone systems don’t support this.
No Control Over Call Routing
You want your calls to be directed to the right people for the best in service. Without call management abilities, phone calls may be answered by unqualified employees, or may even be missed without a voicemail option. Don’t disappoint your customers. Upgrade to a cloud-based system.
With a Cloud-based system, you can gain access to numerous benefits. You are able to be more flexible with your system, allowing you to take calls whether in or out of the office so that your customers always have access to you. Installation is relatively quick as you simply need to know how many phones and users will be connected. And a cloud-based system can easily grow and expand with your business. Rather than focusing solely on phone calls, a Cloud-based system offers unified communications and integration.
What other benefits or drawbacks of either traditional or Cloud-based phone systems can you think of? Share with us on Facebook, Google+, Twitter, and Pinterest. Visit us online for a wide selection of new and refurbished business phones and phone systems, or give us a call at 1-800-564-8045.
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Siemens optiPoint 500 Manual: How to Configure Your Voicemail Password on the Siemens OptiPoint 500 Phone
Do you have a Siemens OptiPoint 500 phone? Need to know how to configure your mailbox password? Follow along as we break down the steps for you.
Auto-configuration for voice mailboxes must be enabled by your System Administrator. If you have any questions, please see your System Administrator.
First, dial 7 9 0 to access “Entry Voice Mail”. Next, enter your mailbox password (the default is 1 2 3 4). Please take note of the announcement.
If this is your first time accessing your mailbox, it is strongly advised that you change your password. Only numbers 0-9 are permitted and please avoid using 1 2 3 4 or 0 0 0 0. If you forget your password, your System Administrator can reset it back to default.
Please note that you must activate either Call Forwarding or Call Forwarding – No Answer to the destination 7 9 0 to ensure that call reach the Entry Voice Mail.
And that is how you configure your voicemail password on your Siemens phone. We are always posting new video tutorials so be sure to subscribe to our YouTube channel. You may also connect with us on Facebook, Google+, Twitter, and Pinterest for updates.
For an excellent selection of business phone systems and equipment, you may visit us online or call 1-800-564-8045.
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What Is VoIP & Its Advantages For Business
Reduced Costs
Upgrading to a VoIP system can greatly reduce costs. Rather than dealing with separate internet and phone bills, fees are merged into one. Long distance charges are eliminated and you pay a low monthly fee for both internet and voice services.
Multiple Participants
Conference calls are much easier with VoIP technology rather than traditional phones. You can even utilize video conferencing. With VoIP, data packets are compressed allowing one line to handle several calls at a time.
Useful Features
While the standard calling features are available, VoIP systems enable you access to many more convenient features and functions. For example, call management is simplified and a variety of things like contact lists and extra-virtual numbers can be added as necessary. You can essentially build a custom system tailored to your preferences.
Cheap Hardware & Software
All you really need is reliable internet connection, a computer, speakers, sound card and a microphone. You may purchase additional equipment if you like, but it is not necessary. Software is available on the internet and is also relatively inexpensive, if not free.
Unified Communication
VoIP spans across all communication routes. You can easily integrate voice, video, text, and email if you wish. Having simple and easy access to communications helps your employees remain connected while helping your business thrive.
Do you use a VoIP phone system? What are some of the benefits you have seen? Share with us on Facebook, Google+, Twitter, and Pinterest.
Visit us online to browse our selection of VoIP phones, business phone systems, networking equipment and more. To speak with a representative directly, please call 1-800-564-8045.
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Inter-Tel Phone Manual: How To Change The Display Name On The Inter-Tel Axxess 550.8520 Business Phone
Do you own an Inter-Tel Axxess 550.8520 business phone? Do you know how to change the display names? Let us break down the steps as you follow along.
First, you must enter Station Flag Programming from a phone with administrative functions. Keep the phone on hook and enter the Program Database feature code 9932.
If a password is required, the display will show “ENTER PASSWORD” and you may enter your 108 digit password, followed by #. If a password is not required, you may skip this step.
The display will read “ENTER DATABASE OPTION”. Press 1 or the STATION menu key.
Next, the display will read “ENTER STATION EXTENSION”. Enter the extension number of the station to be programmed using one of the following methods.
To enter a complete extension number, use the keypad. When the circuit information is displayed, press # to continue.
To enter a partial extension number, use the keypad and then press either the # key, the HIGH end of the Volume key, or the ACCEPT menu key. The display will show the extension number, username, and circuit number of the station that most closely matches the partial extension number. Press # or ACCEPT to program the displayed station, or scroll to another station.
To scroll to another station, or through the extension number list, press the HIGH end of the Volume key or the NEXT key to scroll forward. Press the LOW end of the Volume key or the PREVIOUS key to scroll backward. When the desired extension number is displayed, press # or ACCEPT to continue.
The display will now read “ENTER STATION OPTION”. To change the username, press 2 or the STATION INFO menu key. The display will show “ENTER STATION INFO OPTION” and you may press 2 or the USERNAME menu key. The display will say “ENTER USERNAME” and you may use the keypad to enter the new name.
To enter the new username in alphanumeric mode, the number of times a key is pressed determines which character is entered. For example, to enter “JEAN” you would dial 533266. When consecutive letters in a name are on the same key, press the FWD key to advance to the next character. For example, to enter “NORM” you would dial 66 FWD 6667776.
Once you have entered the correct username, you may press # or ACCEPT to save changes and back up one display level. At anytime, you may press * or SPKR to cancel any unsaved changes and back up to exit programming.
And now you know how to change the username on your Inter-Tel Axxess 550.8520 business phone.
We are always posting new video tutorials so be sure to subscribe to our YouTube channel. You may also connect with us on Facebook, Google+, Twitter, and Pinterest for updates.
For an excellent selection of business phone systems and equipment, you may visit us online or call 1-800-564-8045.
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Security Tips for SIP Trunking
Some worry of the potential increased risk as communications and data are transmitted over networks. Previously, SIP trunking has been linked to instances of telephone fraud and unauthorized listening of calls. But with the proper security and safety measures in order, SIP trunking can be a powerful tool for you business.
While there are always potential risks out there, there are basic security measures we can take to minimize the risk factors. Keep these tips in mind to ensure that your networks and information are secure:
- Keep software and firmware up-to-date
Hackers love to find the weak points in systems and exploit them. They will work diligently until they crack they system. Software updates not only offer system enhancements, but they offer patches for any security vulnerabilities that arise. That is precisely why it is important to keep your system and devices up-to-date.
- Complex passwords
Because there are only so many alphanumeric characters, passwords can be relatively easy to crack. As technology advances and cybercriminals get smarter, attacking systems with high-level encryption becomes easier. Crawlers can automatically attempt standard and default passwords in every password field until it gets it right in a matter of minutes. By enforcing policies that require complex passwords on all accounts, you can help to keep your system safe. Requiring that passwords are changed regularly can increase your security.
- IP address authentication
Once your IP network is secure, the next step is to only allow internal IP addresses access to your telephony resources. That way, you can monitor who within your business gains access. If you have mobile users that also need access to the system, utilize custom or third-party tools that enable you to monitor log files and automatically block IP addresses that have failed a pre-set number of password attempts. Keeping a blacklist of IP addresses that pose potential threats can assist in keeping cyber criminals away.
- Trusted SIP providers
On the other hand, you can create an IP whitelist that includes only trusted SIP connections and allow your firewall to only accept trusted SIP providers. Intruders and unauthorized connections will not be allowed to gain access.
- Understand signaling and media
A secure transmission path is the best way to ensure that your communications are safe. You will want to do your homework and research different providers. Take a look at how they handle their transmissions. Some providers send signaling and media in two disassociated streams so that in case calls get intercepted, hackers do not access audio. Other providers may offer end-to-end encryption. Consider what is best for your company and find the provider that meets your standards.
- Secure connections
Virtual private networks work well if you have established home and satellite offices. Alternatively, you can disguise the transmission and access point by using a non-standard SIP port. If you have mobile workers that need to gain access, you may want to make sure that secure connection protocols (ex. secure socket layers) are in place.
Enforce these practices and enjoy a secure network system. Do you have any tips for your peers? Share with us on Facebook, Google+, Twitter, and Pinterest!
For a great selection of new and refurbished business phones, phones systems, networking equipment, and more, visit us online. To speak with a representative directly, please call 1-800-564-8045. We’re open Monday-Friday 7:00am-5:00pm.
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Nortel Networks Phone Manual: How To Turn On/Off The Auto Attendant On The Norstar M7310 Phone
Auto attendant can help you to organize and route your calls quickly and efficiently. Whether you use it to relieve your receptionist or operator, or as the first greeting your caller hears, auto attendant can be a great benefit to your business.
Do you have the Norstar M7310 phone? Want to learn how to turn the auto attendant on and off? Learn how as we break down the steps for you.
First, you will need to adjust the Operator Status. When your receptionist or operator is available to answer calls, your Operator Status should be set to Yes. When your receptionist or operator is on break, lunch, or otherwise unavailable, your Operator Status should be set to No.
When the Operator Status is set to No, callers who request an operator are informed that he/she is unavailable. They are then transferred to the Menu options to dial another directory number or leave a message.
To set the Operator Status, press FEATURE 982. The display screen will ask for a password; enter 6 7 3 7 2 8 6 7 (OPERATOR – default password) and then press OK. The display screen will read “Atdt avail: N” and you may use the CHNG (change) key to toggle between Y for Yes and N for No. Once you have set the Operator Status, you may press the Rls (release) button t end the session.
We are always posting new video tutorials so be sure to subscribe to our YouTube channel. You may also connect with us on Facebook, Google+, Twitter, and Pinterest for updates.
For an excellent selection of business phone systems and equipment, you may visit us online or call 1-800-564-8045.
Posted in Nortel Meridian Phones, Nortel Norstar Phones, Programming Your Phone System, Training Videos, Video Tutorials | Comments Off on Nortel Networks Phone Manual: How To Turn On/Off The Auto Attendant On The Norstar M7310 Phone
Why Should You Adopt Video Conferencing?
Improved Communication
Non-verbal communication can play a very important in getting your message across. With video conferencing, you are able to conveniently mimic face-to-face interactions, improving your connection and decreasing misunderstandings.
Collaboration
Video conferencing is much more efficient when it comes to making team decisions than the standard email exchange. Because video conferencing is more straightforward, decisions are made sooner, helping to save time and boost efficiency.
Quick Hiring
Streamline your hiring practices by holding preliminary interviews via video conference. These interviews are more telling that chats or emails because you can pick up on emotional cues, offering better insight to the person.
Keep Your Employees
It seems that telecommuting is gaining popularity among workers. If you employ video conferencing within your business, you can offer employees the option to telecommute. Satisfied employees are more likely to stay with a company, thus increasing your employee retention.
Stay In Touch
Whether you’re at home, traveling around the world, or stuck in traffic, video conferencing allows you to stay connected with your employees and keep everyone up to date.
No Hardware
Thanks to cloud based solutions, you won’t have to spend money on expensive hardware to create your VoIP infrastructure. This will also help you save in the long run as the need for hardware upgrades is eliminated.
Smart Tech Compatible
The ability to access video conferencing solutions through apps on your smart devices makes it easier for everyone involved. Because there are various apps on the market, businesses are able to expand and improve their communication system.
More Productivity
Video conferencing helps to eliminate time and money spent for travel. And because travel is less of a hassle, employees have more time and energy to spend on productivity.
One of the main reasons businesses adopt video conferencing solutions is the savings. Employee retention, telecommuting, and lack of hardware help to drastically decrease costs. And in return, productivity increases, decision-making is more efficient, and employees are much more able to reach a healthy work-life balance.
Do you telecommute or does your business employ video conferencing? Share your thoughts on the pros and cons of video conferencing with us on Facebook, Google+, Twitter, and Pinterest.
For a great selection of business phone systems, telecom equipment, and more, shop with us online. To speak a representative directly, please call 1-800-564-8045.
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Inter-Tel Phone Manual: How To Change The Ringtone On The Inter-Tel 550.4400
By changing the ringtone on your phone, you will be able to easily identify your calls. This can be especially helpful in larger offices.
Do you have an Inter-Tel 550.4400 phone? Let us take you through the steps on how to change your ringtone on your phone.
First, while the handset is in the cradle, dial 3 9 8. To choose no ringing, press 0. To scroll to your desired ringtone, use the High and Low ends of the volume key. You may also dial a number from 1-9 to select a specific ringtone.
When you hear the tone you want, you can either press #, press the SPKR (Speaker) key, or lift and replace the handset.
And now you know how to change the ringtone on your Inter-Tel 550.4400 phone. We are always posting new video tutorials so be sure to subscribe to our YouTube channel. You may also connect with us on Facebook, Google+, Twitter, and Pinterest for updates.
For an excellent selection of business phone systems and equipment, you may visit us online or call 1-800-564-8045.
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