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Preparing For A VoIP Phone System

If your business is transitioning from landline phones to Voice over Internet Protocol (VoIP) phones, you should understand the challenges that may arise and prepare accordingly. Whether you need to make minor adjustments or upgrades to your existing network, or you need to completely restructure your system, here are some excellent tips to prepare you […]

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Improving The Business Phone Call

A large part of business success lies in effective communication. Utilizing communication outlets efficiently can lead to better sales, returning customers, and referrals. Any errors or mishaps in communication can lead to poor customer service and possibly negative word of mouth, which hurts your business overall. How can businesses improve their communications to ensure continued […]

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Open Source PBX

For those of you considering, or already transitioning to VoIP systems, you have likely heard about Open Source PBX. Find out what an Open Source PBX system is and how it may benefit you. What Is PBX? For a quick overview, PBX is short for Private Branch Exchange, and is a private telephone switchboard within […]

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How To Improve Your VoIP Strategy

Voice over Internet Protocol (VoIP) allows users to make calls via the internet. Initially, to get the system to work, service providers and their call control partners worked together to stabilize the technology. Over the years, as VoIP continued to improved, a growth in VoIP business ensued. Lately, most providers have adopted Session Initiation Protocol […]

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Criteria For Hosted VoIP Phone Systems

Upgrading to a hosted VoIP phone system for your business is no small feat. As demand increases, more and more options are available, making it more difficult to discern which provider and plan is right for you. Before signing the contract, be conscious of these critical criteria: Easy Deployment & Management Typically, all that is […]

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How Restaurants Can Benefit From Phone Systems

Restaurants are relatively fast-paced environments, with busy workers always on their feet and on the go. Considering this, a mobile solution seems like it would be a good fit. However, restaurants should invest a dedicated business phone system with smart features. In order to choose the correct one, the needs and budget for your restaurant […]

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How To Use The Network Profiles On The Allworx 9224 Phone

  For Allworx phone systems which use server software 7.4 and later, the phones store Network Profiles. These network profiles contain network and registration settings. Users may select a Network Profile to use for different situations. For example, you may want to connect to a second Allworx serve for disaster recovery purposes or temporarily connect […]

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VoIP Phone Systems For Business Security

Whether your business requires sensitive information to be shared over the phone or not, your customers should be able to trust that phone conversations and their information are safe and secure. Things like contacts and credit card information from your customers should be kept away from those not authorized to obtain such information. VoIP phone […]

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The Power Of Telephone Calls

Most people (especially millennials) dread the telephone. Because email and text are much more convenient, these methods of communication are often preferred. However, as terrifying as a telephone call can be, therein lies the beauty of it. Let’s take a look at why most people dislike phone calls. When you dial someone’s number, even if […]

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How VoIP Can Improve Collaboration

When it comes to collaboration in the workplace, its definition can be rather flexible. This works to its advantage as this allows for more innovative approaches to this concept. However, because it lacks a standardized approach, confusion may ensue. Although collaboration may be difficult to articulate, VoIP is not. And because VoIP is easy and […]

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