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Happy Thanksgiving From The Startechtel.com Team!

Thanksgiving is upon us and we are reflecting on our countless blessings. For decades now, we have been able to offer quality new and refurbished business phones and phone systems from top manufacturers because of your support. With our sincerest gratitude, we would like to thank you for your loyalty and goodwill over the years. […]

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Conference Phone Features

Choosing a phone system is a task that should not be taken lightly. You want to choose business phones that suit your company and help to improve employee efficiency. For conference phones specifically, you want to think about the size of your conference room and the types of conferences you will be hosting. Here are […]

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Improving The Business Phone Call

A large part of business success lies in effective communication. Utilizing communication outlets efficiently can lead to better sales, returning customers, and referrals. Any errors or mishaps in communication can lead to poor customer service and possibly negative word of mouth, which hurts your business overall. How can businesses improve their communications to ensure continued […]

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How To Set Up Personal Speed Dial On The Avaya Merlin BIS-10 Phone

  Speed dial is convenient if there are people that you contact via telephone frequently. Instead of dialing the full telephone number, you may dial a short speed dial code which will automatically dial the saved contact’s phone number. On the Avaya Merlin BIS-10 Phone, personal speed dials use 2-digit codes. To program personal speed […]

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How To Transfer A Call On The Avaya Merlin BIS-10 Phone

  Transferring calls to the appropriate parties on the Avaya Merlin BIS-10 phone is simple. Follow along as we guide you through the steps to complete this task. To begin, while on an active call, press the TRANSFER button. Next, if it is not already selected, press the ICOM (Intercom) button or SA (System Access) […]

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How To Place A Conference Call On The Executone IDS M18 Phone

  Conference calls allow colleagues to collaborate over the phone, saving time and money on travel costs. Follow along as we break down the steps to make a conference call on the Executone IDS M18 phone. Please note that on SIP phones, conference calls are limited to three parties. While on the first call, press […]

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How To Use Group Calling & Pickup On the Avaya 18D Euro Style Phone

  Call groups on the Avaya 18D Euro Style phone are designed to help organize and manage teams within your business. Follow along as we take you through the steps to use group calling and group pickup on the Avaya phone. To make or transfer a call to all extensions in a Calling Group, press […]

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How To Use The Network Profiles On The Allworx 9224 Phone

  For Allworx phone systems which use server software 7.4 and later, the phones store Network Profiles. These network profiles contain network and registration settings. Users may select a Network Profile to use for different situations. For example, you may want to connect to a second Allworx serve for disaster recovery purposes or temporarily connect […]

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How To Make A Conference Call On The Avaya 18D Euro Style Phone

  The Avaya 18D Euro Style phone allows you to conference up to four parties (up to two outside connections and up to two inside connections) on a call. Follow these steps to learn how to make a conference call on your Avaya phone. Begin by connecting to the first party by either dialing the […]

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How To Use Speed Dial On The Allworx 9224 Phone

  If you contact different numbers frequently, Speed Dial can come in handy. On the Allworx 9224 phone, instead of dialing the extension or phone number every time, Speed Dial allows you to call stored contacts by simply dialing a code. Find out how to set up and use the Speed Dial feature on your […]

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