training videos
How To Make A Conference Call On The Allworx 9224 Phone
The Allworx 9224 phone provides users with conferencing ability. With this Allworx phone, you may conference up to three parties (also known as a three-way conference). The Programmable Function Key (PFK) flashes green while making conference call connections, and turns solid green when the conference call is active. Please note that if you are […]
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How To Set Up Personal Speed Dial On The Avaya Merlin BIS-10 Phone
Speed dial is convenient if there are people that you contact via telephone frequently. Instead of dialing the full telephone number, you may dial a short speed dial code which will automatically dial the saved contact’s phone number. On the Avaya Merlin BIS-10 Phone, personal speed dials use 2-digit codes. To program personal speed […]
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How To Use The Intercom On The Allworx 9224 Phone
The Intercom button on the Allworx 9224 phone allows you to use the phone as an intercommunication system between two handsets. Any discussion through the intercom is not private, as the conversation is broadcast over the speaker of the receiving phone. The button turns solid green to indicate the feature is in use. To […]
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How To Transfer A Call On The Avaya Merlin BIS-10 Phone
Transferring calls to the appropriate parties on the Avaya Merlin BIS-10 phone is simple. Follow along as we guide you through the steps to complete this task. To begin, while on an active call, press the TRANSFER button. Next, if it is not already selected, press the ICOM (Intercom) button or SA (System Access) […]
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How To Place A Conference Call On The Executone IDS M18 Phone
Conference calls allow colleagues to collaborate over the phone, saving time and money on travel costs. Follow along as we break down the steps to make a conference call on the Executone IDS M18 phone. Please note that on SIP phones, conference calls are limited to three parties. While on the first call, press […]
Tags: business phones, Conference Calls, Create Conference Calls, Executone IDS M18 Phone, Executone phones, training videos, video tutorial
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How To Transfer A Call On The Allworx 9224 Phone
When it comes to transferring calls on the Allworx 9224 phone, you have two options: the unannounced transfer or the announced transfer. The unannounced transfer is also known as a blind transfer since the user does not talk to the transfer recipient prior to transferring the call to that extension. The announced transfer is […]
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How To Park & Retrieve Calls On The Allworx 9224 Phone
In a busy office, the ability to park and retrieve calls easily is essential. The Allworx 9224 phone provides different options to park and retrieve calls, along with many other convenient features. To learn how to park and retrieve calls on your Allworx phone, follow these steps. To park a call, press the PARK […]
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How To Use Group Calling & Pickup On the Avaya 18D Euro Style Phone
Call groups on the Avaya 18D Euro Style phone are designed to help organize and manage teams within your business. Follow along as we take you through the steps to use group calling and group pickup on the Avaya phone. To make or transfer a call to all extensions in a Calling Group, press […]
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How To Make A Conference Call On The Avaya 18D Euro Style Phone
The Avaya 18D Euro Style phone allows you to conference up to four parties (up to two outside connections and up to two inside connections) on a call. Follow these steps to learn how to make a conference call on your Avaya phone. Begin by connecting to the first party by either dialing the […]
Tags: Avaya 18D Euro Style, Avaya phones, business phones, Conference Calls, Create Conference Calls, training videos, video tutorial
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How To Answer, Hold, And Retrieve A Call On The Avaya 18D Euro Style Phone
The Avaya 18D Euro Style Phone offers excellent features and is suitable for many different office environments. Learn how to answer, hold, and retrieve calls on the Avaya phone by following these steps. To answer an incoming call, press the button for the line you wish to answer and then lift the handset or […]
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