Business Communications
How Cloud-Based Phone Systems Have Improved
Cloud-based phone systems have come a long way. When first introduced, they were mostly known to be a smart communication solution for small businesses. The networks that ran these cloud-based systems were not equipped to handle the increased call volumes of larger companies. It made sense for larger businesses to invest in on-premise systems rather […]
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Benefits of a Business Phone System
Communication is an important factor when it comes to the success of a business, whether large or small. Though choosing the right phone system to suit your specific needs requires patience, time, and money, its overall benefits are worth the effort. Here are just a few of the many reasons you should invest in a […]
Tags: business phone systems, business phones, communication
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Communication Techniques For Business
While technology allows us to communicate in different ways, there’s something special about the good old fashioned phone call. When it comes to businesses, automated systems can help to cut costs and possibly save time, but most customers would prefer speaking to an actual person. Phone calls allow a sincere and lasting relationship to be […]
Tags: business communication, business phone etiquette, communication in business, Communication Techniques, Communication Techniques For Business, customer call support, customer service, Phone calls, phone etiquette tips
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Adopting Unified Communications
Unified communications (UC) integrates your communications services, including (but not limited to) instant messaging/chat, voice (including Voice over IP), and web and video conferencing. For businesses, this can be very helpful since, aside from communications, it merges your payments into a monthly fee. Not to mention it is designed to be user friendly and convenient. […]
Tags: adopting Unified Communications, business communications, communications, unified communications, unified communications and collaboration, unified communications benefits, unified communications system, unified communications technology
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Customer Call Support
When it comes to customer support, there are often numerous ways to contact a company or business. While different technology and means of communication can promise convenience and ease, it seems that the phone call is the best way to get a quick and immediate solution. Call support is often associated with negative past experiences, […]
Tags: call center, call center support, call support, call support phone system, call support teams, customer call support, customer service, customer support, Customer Support Call Center‎
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Professional Etiquette For Emails
The way we communicate, both personally and professionally, can speak volumes about our character. In business, aside from our phones, emails are a widely used form of communication. Whether it is within the office, or to customers or partners of your business, it is best to handle these communication matters appropriately and professionally. With that […]
Tags: business email etiquette, business emails, Email etiquette, email etiquette rules, email etiquette tips, email tips, how to send a professional email, how to write professional emails, professional email, professional emails, proper email etiquette
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The Future Of Business Communication
The way we communicate is ever-changing. We have seen our telephones transform many times over the years, from landlines to pay phones to mobile phones to smart phones. For businesses, the desk phone is no longer the only means of connecting with customers and colleagues alike. Thanks to advancements in technology, we have things like […]
Tags: adopt new communication, advances in business communication, business communication, communication transformation, future of communication, unified communications
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Build A Solid Communication Architecture
In any company or business, communication is an important pillar that bears weight on nearly every aspect of business. Whether it is communication among colleagues or with customers or partners, the way we converse and convey ideas is ever important. When it comes to decision making, there is a constant battle between speed and quality. […]
Tags: Build A Solid Communication Architecture, business collaboration, business communication, business tips, communication architecture, communication in business, communication in the workplace, effective communication, effective communication in the workplace, how to communicate effectively, productivity of your business
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