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Don’t Believe These VoIP Myths

Are you hesitant to make the switch to a VoIP phone system? Have you heard poor reviews and complaints about VoIP services? Below are some common misconceptions about VoIP and the truth about employing a VoIP system within your business office. Myth: VoIP Is Expensive And Complicated In reality, VoIP services are usually offered at […]

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Maintain Your Business Phone System

Keeping your business phone system up and running is crucial to business success. Problems with your phone system can lead to missed opportunities, lost sales, and frustrated customers. To avoid any major down time, take these steps to proactively maintain your business phone system and eliminate any issues that arise. Assess Look at your entire […]

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Microsoft Skype For Business & Cloud PBX

For years, Microsoft has fought to find a role within the office telephony realm. Currently, the main contenders in office telephony are Cisco, Avaya, NEC, Mitel, and ShoreTel, with Ring Central, 3CX, Vonage, Ooma, and Grasshopper leading the online-only alternatives. Despite building a strong supporting role in most businesses, Microsoft is looking to make a […]

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The Best Conference Phones For You

Including a conference room within your business office can be a valuable asset. To prospective and existing clients, your conference room can make a lasting impression. Whether they see it in person or through a video conference, you want to make sure your conference room is presentable and equipped with the best conferencing solutions. Aside […]

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How To Hold & Transfer Calls On The Mitel 4025 Phone

  In a busy office, you may need to take calls and move around the office accordingly. This often requires placing callers on hold, or transferring callers to the appropriate party. If you have the Mitel Superset 4025 phone, follow these steps to learn how to hold and transfer your calls. To place an active […]

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VoIP For Small Business

Thanks to our smartphones, devices, laptops, and computers, access to the Internet is never too far away. Despite the convenience of these advanced technologies, some small businesses are slow to adopt new trends. More often than not, upgrades are assumed be too costly or unnecessary. This thinking can lead to small businesses missing out on […]

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Advanced Phone Systems For Large & Small Businesses

There was a time when advanced phone systems seemed out of reach for small businesses. Without access to the special features and functions of these phone systems, it seemed like small businesses couldn’t compete with large enterprises. However, thanks to advances in technology and more affordable options, the playing field has been leveled. Here’s how […]

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Benefits Of Mobile Apps For Small Business

Most businesses understand the importance of being mobile. In addition to creating a mobile friendly website, businesses must keep up with on-the-go customers and be sure that accessibility works both ways. Here’s how mobile applications can help your small business reach this goal. Geo-targeting Using geo-location technology within your mobile application allows you to save […]

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Tips For Better Customer Relationship Management

Businesses know how important it is to keep track of customers and appropriately manage their accounts. However, simply keeping a database of customer information and purchase history is no longer enough. In order to succeed, businesses must aim to create and maintain long-term relationships with their customers. With that being said, here are some smart […]

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Microsoft + LinkedIn: What Can We Expect

In case you missed the news last week, Microsoft is acquiring LinkedIn in a $26.2 billion deal. You might wonder why Microsoft chose to buy LinkedIn, or why LinkedIn was on the market. You may also wonder how this will affect your social media marketing, and whether or not this is a good or bad […]

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