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Business Trends

The Resilient Desk Phone

Whether you like it or not, the desk phone has been an essential component in office settings for years. And despite the introduction of email, text, and BYOD programs, the desk phone has prevailed. Find out how the desk phone is standing its ground in the ever-changing world of communications. Challenges The desk phone is […]

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The Growth Of Video Conferencing

Video conferencing continues to grow as a smart business communication solution. Not only does it help to promote collaboration, but it also allows for a more flexible work culture, allowing communications to reach far beyond geographical limitations. We can expect to see video conferencing continue to develop in the future, establishing a stronger role in […]

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How VoIP Can Improve Collaboration

When it comes to collaboration in the workplace, its definition can be rather flexible. This works to its advantage as this allows for more innovative approaches to this concept. However, because it lacks a standardized approach, confusion may ensue. Although collaboration may be difficult to articulate, VoIP is not. And because VoIP is easy and […]

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Don’t Believe These VoIP Myths

Are you hesitant to make the switch to a VoIP phone system? Have you heard poor reviews and complaints about VoIP services? Below are some common misconceptions about VoIP and the truth about employing a VoIP system within your business office. Myth: VoIP Is Expensive And Complicated In reality, VoIP services are usually offered at […]

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3D Video Conference

From snail mail to email and telephones to video conferences – the way we communicate has come a long way. As our technology continues to advance, so does our modes of communication. Thanks to some scientists in Berlin, 3D video conferencing may soon become a reality. Researchers at the Fraunhofer Institute for Telecommunications, Heinrich Hertz […]

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Microsoft Skype For Business & Cloud PBX

For years, Microsoft has fought to find a role within the office telephony realm. Currently, the main contenders in office telephony are Cisco, Avaya, NEC, Mitel, and ShoreTel, with Ring Central, 3CX, Vonage, Ooma, and Grasshopper leading the online-only alternatives. Despite building a strong supporting role in most businesses, Microsoft is looking to make a […]

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Unified Communications For Hospitality

More and more hotels are turning to technology for an improved customer experience. Instead of checking in with a clerk, you may be greeted with a tablet. Rather than using a standard room key, you may use your smart device to unlock your room. Because of this shift toward a more connected and cohesive hotel […]

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Advanced Phone Systems For Large & Small Businesses

There was a time when advanced phone systems seemed out of reach for small businesses. Without access to the special features and functions of these phone systems, it seemed like small businesses couldn’t compete with large enterprises. However, thanks to advances in technology and more affordable options, the playing field has been leveled. Here’s how […]

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Benefits Of Mobile Apps For Small Business

Most businesses understand the importance of being mobile. In addition to creating a mobile friendly website, businesses must keep up with on-the-go customers and be sure that accessibility works both ways. Here’s how mobile applications can help your small business reach this goal. Geo-targeting Using geo-location technology within your mobile application allows you to save […]

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VoIP Calling Plan

VoIP – you’ve heard about it, but do you know what it is? Moreover, should you adopt a VoIP phone plan? Before you make a decision, review this important VoIP information. What is VoIP? VoIP stands for Voice over Internet Protocol. Basically, instead of using a landline or mobile phone, VoIP allows you to speak […]

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